BSK – Bangla Sahayata Kendra Registration, List of Services – NVHSQ

BSK – Bangla Sahayata Kendra Registration: The government of West Bengal rolled out a project in 2021 under which various online service centres (BSKs) are established to provide free-of-cost government services to the citizens of the state. Bangla Sahayata Kendra (BSK) is basically a single-window service centre established by the state govt in order to deliver various government services through an online portal to reinforce the existing system.  The services are offered free of cost at the elementary level.  These BSKs are similar to Citizen Service Centres (CSC) centres which are set up across the country under the Central Government.                        
Services offered through BSK are transforming the lives of citizens of West Bengal. The first Bangla Sahayata Kendra Registration was activated in June 2021. These government services at the BSK level are dispensed by designated agents who are known as Data Entry Operators (DEOs). Every BSK has two agents. BSK – Bangla Sahayata Kendra Registration is a must for every DEO to log in and use the portal for service delivery.  
BSK provides various transaction services, information services, etc. offered by different departments of the state. At present, the BSK service basket includes 268 services that are offered to the public. These services consist of 73 information services and 195 transaction services. All the BSK projects are coordinated by the nodal department of the state government i.e.- The Personnel & Administrative Reforms and e-Governance Department. At the state level, the day-to-day operations of these Kendras are monitored by the Project Management Units (PMUs).
Citizens get free access to citizens’ services through BSKs. Now, citizens do not have to make endless rounds of public offices and govt service departments to get their work done. They can just visit the nearest Bangla Sahayata Centre. Each ward has a specific Sahayata Kendra where all the government schemes and services are rendered. The government has now made it compulsory for all the state govt departments to deliver all their services in digital mode through these centres.  These Kendras are set up across West Bengal in the block development offices, DM offices, SDO, Health Centres, ULBs, Govt-aided libraries, etc.  
A number of services (total 268) are delivered through BSKs. Some of them are listed here department-wise-
To know more about all the services offered, click on the Services tab on the official BSK portal and search department -wise services
Have a look at the statistics of BSK given as under-
The statistics are shared here as of 22nd February 2022. These stats keep changing on daily basis.             
The login link given on the portal allows users to avail the services of the portal. One must remember that the login link is only for the Data Entry Operators (DEO) who are appointed to assist the citizens at the BSK level. There is no direct registration or login link for citizens. Rather citizens have to visit the BSK and have to ask the DEO to apply for the service/ scheme concerned.    
In this section, we have shared the complete process to login and use the Bangla Sahayata Kendra online portal-
Now citizens can avail all the government services at a single point by visiting the nearest BSK without visiting various departments/ offices of the state government. DEO present at the concerned center provides assistance to the citizens. Those who are wondering how they can get information about the nearest BSK then the answer is here. They can search the nearest BSK info on its online portal. The simple procedure is as follows-
This facility is for citizens. After applying for any of the services or schemes at the BSK, the official will provide an application number/ receipt to the citizens. This application detail is to be kept safe for further use. Citizens who apply for a scheme can check the application status through the online portal. They do not have to make a visit to the concerned department or BSK especially to know the application status. The process to check the application status online is as follows-
Prabasi BSK is an initiative to deliver state government services to the residents of the state who are residing in other states or other countries. They can also use the single window platform of the state government to avail free of cost govt. services. They have to log in through the e-Prabasi login link given on the portal to avail the services. Check login steps here-
In order to log in to the portal, users have to register first. The registration process is as follows-
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Contact Info
For any kind of assistance regarding BSK- Bangla Sahayata Kendra Registration, contact at the support details shared here-
Email- [email protected]
For Technical Assistance- 033-22140027
for e-wallet queries- [email protected]

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